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Phone: (250) 334-3312   •   787 Cumberland Road, Courtenay

Phone: (250) 334-3312
787 Cumberland Road, Courtenay

CSN Reliable Auto Body Ltd. has been Comox Valley’s top choice for automotive collision repairs for over seventy years.

This isn’t your grandparents’ body shop. (Well, actually, it probably is.) A lot of things have changed over the last seventy years—we’ve got the most advanced and cutting-edge automotive repair equipment so we can meet the expectations of today’s drivers. But one thing has never changed:

Our commitment to our customers and our community.

R

TOP RATING BY ICBC

We are a Tier 1 ICBC-approved facility. (That’s the highest rating.)

FRIENDLY STAFF

We know you’d rather not need us, but if you do, we’re happy to see you.

ENVIRONMENT-CONSCIOUS

We recycle plastic parts, all sheet metal & excess paint.

REPAIRS MADE EASY

With 70 years experience, we get you back on the road quickly and easily.

CSN Reliable Auto Body

The Comox Valley’s first choice for automotive collision repair.

Our highly trained team will get your vehicle back into shape, efficiently and safely. We understand that collisions and fender-benders are stressful, so we make the auto body repair process as painless as possible, from a free assessment right through to the lifetime warranty on our work.

After 70 years in the Comox Valley, we still continually strive to improve our facilities, staff skills, and efficiency, so we can continue to deliver the kind of service you deserve.

36,400

Cars fixed

23,400

happy clients

70

years in business

9,600

recycled bumpers

Six reasons to choose CSN Reliable Auto Body

In a perfect world, you’d never need an auto body shop. But since the world isn’t perfect, the next best thing you can do is bring your vehicle to us. Here are six reasons why:

Quality Collision Repair

We deliver timely, comprehensive service, completed to the highest safety standards.

One-Stop Shop

Call us to book an assessment appointment for your vehicle. We’ll take care of the rest. 

Best Facility

We’ve got the Comox Valley’s most advanced equipment for auto body repair and painting.

Accreditation

We’re rated ICBC Tier 1, with the most OEM (vehicle manufacturer) certifications in the Valley.

Warranty

Our work has a limited lifetime CSN Collision Centres™ warranty that’s good for as long as you own your vehicle.

Recycling

We recycle all plastic components, like bumpers, and all damaged sheet metal that comes through our shop. We also recycle our excess paint.

Do you have an ICBC claim?

Let us take care of that for you.

If you’ve had a collision, we’re here to help. We know this is never a fun experience to go through, but our goal is to make it as simple and stress-free as possible for you. Here’s what to do if you’ve had an incident involving your vehicle.

Step 1

GET A CLAIM NUMBER

Contact ICBC or your private insurance company to report the incident. You will be given a claim number. 

Step 2

CONTACT US WITH YOUR CLAIM NUMBER

Once you have a claim number, book an appointment time for a brief initial assessment.

Step 3

WE ASSESS THE DAMAGE

We’ll assess the damage and repair cost, book your repair date, and arrange a courtesy car. 

Step 4

WE DO THE WORK

You bring your car back, we do the work, you drive away happily in your good-as-new vehicle.

About Us

Co-owners Curtus Larson and Mike MacLaren

John Orchard started Reliable Auto Body at this very location over 70 years ago. Although we’ve expanded way beyond John’s original one-bay shop, we share his devotion to excellence, and we’re proud to deliver the best auto collision repair service in the Comox Valley.

In the Community

Good causes, good people, good work

CSN-Reliable Auto Body Ltd. has been supporting the Comox Valley for over 70 years. Some of our favourite local causes include school lunch programs and sports teams, the Comox Valley Child Development Association, and the Trades Sampler work experience program for high school students.

All in a Day’s Work

Here’s a quick peak inside our bustling shop.

See our full photo gallery.

What our clients say

With 70 years of high-quality automotive collision repair, we had many great customers. Here’s what a few had to say.

Kept in the Loop

I would highly recommend CSN Reliable to anyone who needs auto body work done to their vehicle. Curtis and his team are very professional. Right from the initial call to booking an estimate to picking my vehicle, I was kept in the loop and was also provided a courtesy vehicle. 5-star service!

5
Justin Ethier
Customer

A Perfect Paint Job

ICBC front end repair, very professional team, easy/hassle free to work with. Looks like a perfect paint job. 4 stars instead of 5 for this repair as an aftermarket replacement bumper was used that had some raised plastic ridges and wasn’t as high quality as OEM, but not sure if ICBC is supposed to cover OEM replacement parts or not.

5
Joshua Wiggins
Customer

Excellent Customer Care

Needing an Auto Body I chose CSN Reliable. They do excellent work. They have excellent customer care and their work is better than new. The shop is spotless and efficient…which reflects their excellent workmanship and their end product. This Auto shop.is one of the best in the CV area.

5
Rik Casey
Customer

Quality of Work is Outstanding

I’ve had the misfortune of dealing with other autobody shops in town before – in saying that, the folks at Reliable are by far the most professional & friendly I’ve ever dealt with. My truck was repaired far sooner than I ever expected and the quality of work is outstanding. Thanks guys! You came recommended to me & I’ll definitely be recommending you to anyone that needs work done.

5
Kris Stusrud
Customer